Another cracked Ronix ONE on a backroll.

aarond0083 · Criminal Joined: 03 Nov 2006 Posts: 97

Well on my second run on Sunday I threw a backroll on my second pass across the wake and destroyed my two month old Ronix ONE board and left binding. I'm not really sure exactly how it happened... I guess I just hit the water at just the right angle causing it to bust. The screw thread actually busted out of the top of the board and is still attached to the binding. The binding base plate also cracked in the same spot.

I didn't throw the backroll too big but I did take a very hard edge at 23.5. The worst part is I had to use an old Liquid Force for the rest of the Memorial Day weekend camping trip. Hopefully Ronix will cover this with the warranty. Oh yea, I did get it on video and did not land the trick. I'll post the video later for critiques. Very Happy

Here are some photos of the damage for now.

WIsconsIN · Posted: May 28, 2007 4:44 pm Post subject:

ouch man that sucks!!

I want to see the video Very Happy

LFADAM · Posted: May 28, 2007 4:54 pm Post subject:

Man! That is quite some damage from an ordinary backroll.

QNev · Posted: May 28, 2007 5:30 pm Post subject:

aarond0083, in order for them to take care of warranty, you have to register if you haven't done so already.

devon · Posted: May 28, 2007 6:05 pm Post subject:

that sucks man, boards that cost that much shouldnt break so much
dont forget the video
_________________
what is inflation

Justin 25 · Addict Joined: 29 Aug 2006 Posts: 797

That really sucks
is there anything odd about the video?

nickl011 · Posted: May 28, 2007 6:51 pm Post subject:

Wakebrad · Ladies Man Joined: 11 Dec 2003 Posts: 12257 City: Dallas

Man, that sucks. Sounds like they might have some quality control issues to work out. It's always safer to wait for a company to work out the kinks on a new product.

QNev · Posted: May 28, 2007 8:03 pm Post subject:

Wakebrad, wish I did that. None of the shops here are carrying them because of all the rumors of Ronix decks being crap.

Oh yeah, and aarond0083, VIDEO PLEASE!

TP83 · Addict Joined: 31 May 2006 Posts: 739 City: Woodside

LFPIMP,

if you can do that off a backroll i wana see what happens on one of harfs failed 1080s.

aarond0083 · Criminal Joined: 03 Nov 2006 Posts: 97

Here it is guys. It looks like I dropped the handle right before I landed, which slowed my rotation causing me to catch a hard edge. It did not hurt until I looked down and saw my board.

http://www.aarondenny.net/images/ronix/backroll.wmv

aarond0083 · Criminal Joined: 03 Nov 2006 Posts: 97

QNev,

Where are their website do I register? I can't find it anywhere.

jpminter · Posted: May 29, 2007 6:24 am Post subject:

aarond0083, actually not a bad attempt. You let off your edge a little at the wake. You don't really need to edge that far out either. Stand a little taller at the wake. Stick with it. You almost have it.

LakeIolaLuke · Posted: May 29, 2007 7:06 am Post subject:

what jpminter said. you had a little too much edge too early, and not enough when you needed it. but you're close man

aarond0083 · Criminal Joined: 03 Nov 2006 Posts: 97

Letting off my edge early would explain why I am not getting tons of pop too I guess. I don't feel like I am in the air very long when I throw the rotation. Thanks for the tips. I'll be back at it this weekend.

Rhawn · Posted: May 29, 2007 7:21 am Post subject:

LakeIolaLuke · Posted: May 29, 2007 7:31 am Post subject:

aarond0083, just call them, I sure they can sort it out without the card

T2Ride · Posted: May 29, 2007 8:03 am Post subject:

I did the same thing last year when I was at the wakeboard camp. Pulled out to sets of threads on the board doing it twice. I kept under rotating so the nose would catch and my back foot would keep going.

Wakebrad · Ladies Man Joined: 11 Dec 2003 Posts: 12257 City: Dallas

aarond0083 · Criminal Joined: 03 Nov 2006 Posts: 97

OK, well now I am not happy. I contacted Ronix and everything is covered under warranty. They told me to contact Wakeside regarding the return and replacement.

Now here is where I get pissed. Wakeside wants me to ship the board and bindings back to them at my cost. I don't have the original boxes so I guess they expect me to pay for packing along with shipping. They did offer to ship me boxes but I am on the opposite coast so I guess this is my option. Wait 7-8 days for a box, pack them up, pay to have it shipped back, wait 7-8 days for wakeside to receive it, wait for them to decide that is is defective, wait 7-8 days for my replacement. Looks like it is going to take a month to get a new board. I can't believe they will not drop ship to me like every other online business. I am done buying from Wakeside.

Chattwake · Posted: May 29, 2007 11:10 am Post subject:

Unfortunately, that's why you should buy local if possible.

nickl011 · Posted: May 29, 2007 11:36 am Post subject:

And I always thought wakeside was pretty good with returns. Confused

Wakebrad · Ladies Man Joined: 11 Dec 2003 Posts: 12257 City: Dallas

Yep, another reason to buy local. That sucks man..

If you need a box for it call your local shop. They typically just throw away the boxes when they get new boards so they should be able to save you one. I picked up one from a local shop easy.

jryoung · Ladies Man Joined: 19 Mar 2004 Posts: 7664 City: Man Jose

aarond0083 · Criminal Joined: 03 Nov 2006 Posts: 97

I feel I should update my post as my faith has been restored in Wakeside. What I ended up having to do is purchase a new ONE board and pair of bindings from Wakeside. They are going to put return shipping labels in with the new setup. Once I get my new board and bindings, I will pack up my broken ones and ship them back for a refund to my credit card. I like this much better because I get my setup a lot faster and I get a fresh pair of boots, when all I really needed was one base plate.

The bad part is the boots in size 10 are not in stock so I will have to wait 1-2 weeks for the boots to ship. I will use an old pair of Murray bindings in the meantime.

waketek516 · Criminal Joined: 13 May 2007 Posts: 58 City: Long Island

That's crazy that snapped like that! That fall didn't look that bad... Neutral

T2Ride · Posted: May 30, 2007 7:58 am Post subject:

I understand your frustration aarond0083 with the having to pay for the shipping but the warranty only covers the equipment. You are still responsible for getting it to the dealer. Just be glad you only have to pay a few dollars for shipping and not the cost to replace a whole set up.

J.M.B · Posted: Jun 03, 2007 9:06 am Post subject:

aarond0083 · Criminal Joined: 03 Nov 2006 Posts: 97

Wakeside is shipping return labels with my new board and boots. I had to re-buy my setup and they are going to credit me when I return the broken setup.

J.M.B · Posted: Jun 03, 2007 12:55 pm Post subject:

jlaws · Addict Joined: 16 Sep 2006 Posts: 832 City: NC

good to see wakeside made it a little better.

kolaios · Newbie Joined: 11 Mar 2007 Posts: 41

Well do you like the RONIX ONE or what?

aarond0083 · Criminal Joined: 03 Nov 2006 Posts: 97

I love it. Pretty fast board, huge pop, and the landings have been soft so far.

Also, I received a brand new board and pair of boots exactly 7 days after breaking my first setup. Props to Ronix and Wakeside.

wakeywakey · Outlaw Joined: 12 Jan 2003 Posts: 126

same thing happened to me on an 03 byerly, didn't get warranty though.. good thing my bindings didn't break