Binding Ripped Out of Board

shosky · Newbie Joined: 31 Jul 2006 Posts: 3

I bought a '05 Premier 136 May of last year. I was riding this weekend and the binding ripped the threading out of my board. It wasn't overtightened or anything. Has this happened to anyone else? Was anyone else able to get a replacement or any sort of restitution from their board shop or the manufacturer?

Sinkoumn · Posted: Jul 31, 2006 3:58 pm Post subject:

buddy of mine stipped out the board thread, and yes, he did get a replacement from O'Brien. Call HL up and let them know what happened, they should get you a new board no problem.

DDOUBLEUP · Criminal Joined: 26 Apr 2006 Posts: 76

happened to me. i was shocked. brought it in and since it was a closeout board they just apoxied it. which ticked me off. i ended up getting a new one though.

Dave88LX · Criminal Joined: 16 Jul 2006 Posts: 64 City: Pasadena

See my post a few down, same thing happened to me yesterday on my '04 CWB Nirvana. I called up CWB to see if they could help me out, he said they have oversized anchors that he can probably get me to epoxy in there, and he's going to give me a buzz tomorrow.

shosky · Newbie Joined: 31 Jul 2006 Posts: 3

This is what happened to mine...

Dave88LX · Criminal Joined: 16 Jul 2006 Posts: 64 City: Pasadena

Same Same...haha

msimpson · Posted: Aug 01, 2006 7:23 am Post subject:

Happened to me on my HL State. I took it to the closest HL dealear and they just swapped it for a new one. No questions asked.

jkeubanks · Outlaw Joined: 02 Sep 2004 Posts: 104 City: Dallas

I have had that happen to 3 Hyperlite boards and they have replaced them with current year models with no problems every time.

Sinkoumn · Posted: Aug 01, 2006 8:40 am Post subject:

oops.

I thought that HL used a solid tapped plate for their boards, not the embedded nut style. Hmm, I must be thinking of O'brien.

sucks none the less, you should be able to get a brand new 06 premo from HL off the warranty - so all's not lost, just have to wait a little bit. Take it to the board shop or just call up hyperlite.

Sinkoumn · Posted: Aug 01, 2006 8:41 am Post subject:

shosky · Newbie Joined: 31 Jul 2006 Posts: 3

I guess I can't complain too much if I'll be getting a new board, but I hate the '06 Premier graphics. Maybe they'll have an '05 Premier they can dig up and send me....

Oasis137 · Addict Joined: 21 Aug 2005 Posts: 687 City: J-Town

It ahppened to a friend of mine the first weekend he got his board. He just brought it back and returned the board and bindings and got a new one for free.

wakeywakey · Outlaw Joined: 12 Jan 2003 Posts: 126

That happened to me on my 03 byerly, it was around 3months old when it happened. I did a raley on the cable and it popped out... I did not get warranty claim on this... My local boardshop's offer was for me to give them my damaged board and I would get a $100 discount if I got a new board from them... I thought the deal sucks since I should get a new board no questions asked! The local dealer was reasoning out to me that i cannot claim warranty since the board was used on obstacles... the damage did not come from obstacles! Talk about customer service... wow! I think they just wanted me to buy a new board from them since claiming warranty would cost them international shipping.. who knows they might even claim warranty for the damaged board if I returned it back for the deal they offered... I haven't bought a single thing from them since... even though they are the only place where you can buy wakeboarding equipment in the country.

wakeywakey · Outlaw Joined: 12 Jan 2003 Posts: 126

That happened to me on my 03 byerly, it was around 3months old when it happened. I did a raley on the cable and it popped out... I did not get warranty claim on this... My local boardshop's offer was for me to give them my damaged board and I would get a $100 discount if I got a new board from them... I thought the deal sucks since I should get a new board no questions asked! The local dealer was reasoning out to me that i cannot claim warranty since the board was used on obstacles... the damage did not come from obstacles! Talk about customer service... wow! I think they just wanted me to buy a new board from them since claiming warranty would cost them international shipping.. who knows they might even claim warranty for the damaged board if I returned it back for the deal they offered... I haven't bought a single thing from them since... even though they are the only place where you can buy wakeboarding equipment in the country.

Natman · Addict Joined: 13 Jan 2006 Posts: 873 City: Eddy TOWN

so your saying if that happens you can take it to ANY store carrying hype brands and they'll rpelace it?

wakeywakey · Outlaw Joined: 12 Jan 2003 Posts: 126

I went directly to hyperlite for the warranty claim and they said to bring it to the local shop were i purchased it so they would be the ones to process the claim. I posted a thread here a few years ago about it and one of the hyperlite reps advised me that it should be sent in for replacement..

anyway... i was able to fix it... i had the damaged portion cut out and got the screws from a cracked LF board.. used some epoxy resin.. and it's perfectly fine

just that i need to use shorter screws on one side of my bindings and that the fact that the repaired part looks butt-ugly.. at least a portion of it is covered by the bindings

i now use it as my slider board

DaBigKahuna · Criminal Joined: 20 May 2003 Posts: 60 City: Honolulu

wakeywakey · Outlaw Joined: 12 Jan 2003 Posts: 126

i meant it rides perfectly fine

Mariner · Guest

boarder_boy · Outlaw Joined: 15 Jul 2006 Posts: 210 City: Morgan hill

I have the 04 premiere and the LF alphas stripped out but i got lucky and it didnt do any damage. And my buddy has a parks and his completely stripped out when we were on a camping trip and couldnt board any more.

KduB11 · Criminal Joined: 01 Aug 2006 Posts: 56

your lucky you didnt get hurt

Natman · Addict Joined: 13 Jan 2006 Posts: 873 City: Eddy TOWN

i dont mind the 06, i really like the 06 parks, the green metal flake looks really cool in the sun

gene3x · Addict Joined: 31 Aug 2004 Posts: 759 City: Dallas

I have the same exact board that had the same exact problem. They epoxied mine also, but I did not care because the 05 does look nicer. Will they replace a board if it breaks after two years? I really don't ride it that much anymore but it would suck to break it again after only riding it a handful of times. Confused

Blindside_137 · Posted: Aug 02, 2006 6:01 pm Post subject: