Computer Help - Please Restart Computer to Complete Update

AirDad · Outlaw Joined: 01 Jun 2004 Posts: 126

I keep getting this message with my Windows (XP) update. I have restarted the computer several times but the message keeps appearing. What have I done wrong?

Leggester · Posted: Dec 21, 2004 8:26 am Post subject:

Not knowing what patch level you went to, I'd try disconnecting from the net and then restarting. Perhaps automatic network connections are preventing the patch from completely applying.

Sportster4Tec · Posted: Dec 21, 2004 12:05 pm Post subject:

Try just shutting the computer down completely. An update I got recently I had to shut the comuter down, not restart it.

AirDad · Outlaw Joined: 01 Jun 2004 Posts: 126

Thanks for the sugggestions. Unfortunately neither worked. This is a computer my children (Teenagers) use and had gotten loaded with spam, worms, viruses and all sorts of uninvited guests. Adaware, Spybot and Norton took care of most of the problems. I was updating to SP2. Originally could not update due to the same error message, downloaded SP with Netscape, and the update appeared to load, but now I have an Icon on the toolbar indicating my computer needs to restart to complete the update.

Leggester · Posted: Dec 22, 2004 2:07 pm Post subject:

You may be screwed my friend. You can probably use it and no "more" damage will be done.

Best thing to do is back up your stuff and reload the O.S..

Then bring your stuff back. May be something stuck in the registry, unless you're an effin' wizard, that kind of thing will never be solved.

Have you tried Microsoft web site help?

BigRed · Posted: Dec 22, 2004 2:08 pm Post subject:

** WARNING, DO NOT DO THESE STEPS IF YOU DO NOT FEEL COMFORTABLE WORKING ON YOUR PC **

Download Ad-aware SE from www.lavasoftusa.com

Follow the following steps.

0)Go to http://windowsupdate.microsoft.com. get all updates
1)Run the update for Ad-aware
1.5)Run the update for your virus protection program (you have virus protection right?)
2)Reboot your computer
3)start windows in Safe Mode with NO NETWORK ACCESS (IMPORTANT!!!)
SAFE MODE 4)go to control panel > add/remove programs. remove any/all applications that aren't supposed to be there. Including toolbars and pop-up blockers.
SAFE MODE 5)Set your folders to show all hidden files
SAFE MODE 6)Go to your windows root directory and your windows/system32 directory. Sort by date modified. delete any executable files that either appear hidden or were modified in the last 4 months.
SAFE MODE 7)Run regedit and search for the key RUN
SAFE MODE 8)Look at the values. Figure out which ones don't belong, and do a search to find out where those files are located, delete them. Then delete the registry values.
SAFE MODE 9)Run Ad-aware's indepth scan. when it completes, right click on any of the spyware components and say SELECT ALL
SAFE MODE 9.5)Run your virus protection software scan
SAFE MODE 10)Right click on my computer > manage and go to the user manager. Remove all users from the administrator group and Power users group.
SAFE MODE 11)Reboot your computer

12) QUIT DOWNLOADING stuff OF THE INTERNET!!!!!!!!!!!!!!!!