West Marine

mgs917 · Addict Joined: 17 Sep 2008 Posts: 532 City: Spartanburg

I received a 100 dollar gift card from West Marine for Christmas. I ordered a few bumpers, vinyl cleaner, vinyl protectant, and boat wash. The bumpers came in a separate box from the cleaning products. The cleaning products box was saturated. One of the liquids had spilled. I called the customer service and they said they would ship all new ones the next day, no questions asked. I just wanted to let everyone know how good the customer service at West Marine is.

GnarShredd · Posted: Jan 10, 2013 2:05 pm Post subject:

Nice to hear. Now if only they'd carry quality wake gear instead of the cheapo stuff!

CPGrandelli · Criminal Joined: 24 Oct 2012 Posts: 90

Agreed!

mgs917 · Addict Joined: 17 Sep 2008 Posts: 532 City: Spartanburg

GnarShredd, Their selection of wake gear is poor at best, but I don't think this is really a big concern of theirs. They do have a great selection of gear for all types of boating needs. Also, the customer service really impressed me. I will continue to shop at boardstop and evo for my wake needs. Who both have great customer service as well.

GnarShredd · Posted: Jan 11, 2013 6:10 am Post subject:

mgs917, Yeah, just givin em a hard time. They're a great marine store. Back in the day that's where I got my boot lube, haha.

get_sum · Soul Rider Joined: 04 Aug 2008 Posts: 395 City: Edmond

I swear by their Marine Polish with PTEF (Teflon). Absolutely great stuff!