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A little shout out to Liquid Force

 
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crashhappy
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PostPosted: Jan 06, 2010 4:17 pm    Post subject: A little shout out to Liquid Force Reply with quote

LF Rocks!!!! Colin just hooked me up with some new 2010 Watsons. The liner in my 08's had come loose and was tweakin my ankle when I crashed hard. I justed wanted to say Thanks for the awsome customer support and keep up the good work.

Greg

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flixmaster
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PostPosted: Jan 06, 2010 8:14 pm    Post subject: Reply with quote

Colin and Zimm are two of the best customer service guys in the industry.
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savage3221
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PostPosted: Jan 06, 2010 9:21 pm    Post subject: Reply with quote

flixmaster wrote:
Colin and Zimm are two of the best customer service guys in the industry.


And LF rocks! (x2)

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ShredThreadsInk
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PostPosted: Jan 06, 2010 9:26 pm    Post subject: Reply with quote

It's nice to hear that there is still good customer service out there somewhere.
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alfromscotland
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PostPosted: Jan 06, 2010 10:26 pm    Post subject: Reply with quote

Interesting. The liner on one of my 08 watsons ripped right out and i have done a little repair with ductape. Do you think its worth contacting LF about a replacement? i figured 2 years of use would be too much for a claim?! What do 'we' think? Obliviously i was disappointed when it came loose - never happened with my old 02 hyperlite high backs Smile

The only other issue would be i bought my bindings from the US, and am in the UK...any thoughts?

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texaswakerep
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PostPosted: Jan 07, 2010 6:38 am    Post subject: Reply with quote

flixmaster wrote:
Colin and Zimm are two of the best customer service guys in the industry.


+1

Mike Z took care of me on a warranty issue this year as well. Top notch service!

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crashhappy
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PostPosted: Jan 11, 2010 7:00 am    Post subject: Reply with quote

alfromscotland, What's your point? I bought them May of 09 brandnew. I used them maby 15 times and the liner came loose. At first I thought I could live with it....just tighnten the boot up as tight as I could but that didn't work so.....I call Colin and ask if he can help me out and he said send them in no problem. And I wouldn't of been upset if he couldn't. I wasn't expecting a new set of 2010's either. I figured they'd fix my 08's. Again I'm not sure what your point was but you go head and ride with the duct tape.....I prefer to try the advertised warranty. Smile
Thanks Again Colin @ Liquid Force.

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WakeMikey
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PostPosted: Jan 11, 2010 1:20 pm    Post subject: Reply with quote

I think they have 1yr warr
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crashhappy
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PostPosted: Jan 13, 2010 12:04 pm    Post subject: Reply with quote

WakeMikey, You are correct Mike.......While your here.... Smile I'm a big fan of your boat and blog. I hope to own a supra very soon.
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