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Props to WetSounds and their Customer Service!

 
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PimpinD2
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Joined: 20 Jul 2006
Posts: 3182
City: Orlando, FL
PostPosted: Aug 04, 2011 12:07 pm    Post subject: Props to WetSounds and their Customer Service! Reply with quote
So my amp went into Code 15 error (DC offset) and it needed to be mailed back for repairs. Usually RMA / warranty takes 3 - 6 weeks.

I emailed John who promptly provided me with an RMA number. I overnight them the amp, explaining how I was really bummed about not having music for our planned island party the weekend of the 13th for my birthday.

The amp arrived today at approximately 230pm to the warranty department. John had another amp shipped out by 400pm.

Amazing.

www.wetsounds.com for all your audio needs!
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Blindside_137
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Joined: 05 Jun 2004
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City: Raleigh
PostPosted: Aug 04, 2011 1:49 pm    Post subject: Reply with quote
nice! love their stuff
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magilla
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Joined: 27 Jul 2011
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PostPosted: Aug 04, 2011 9:40 pm    Post subject: Reply with quote
noice! Laughing
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V8 Killer
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Joined: 08 Jul 2008
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PostPosted: Aug 14, 2011 7:58 pm    Post subject: Reply with quote
Best of the best in every way! They have always been 100% top notch with me.
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cubbies017
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Joined: 31 Mar 2011
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City: Bloomfield Hills
PostPosted: Aug 15, 2011 4:22 am    Post subject: Reply with quote
Good to hear someone is actually helpful
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