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JD Power Boat Awards

 
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BSBell
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PostPosted: Feb 12, 2009 4:59 pm    Post subject: JD Power Boat Awards Reply with quote

http://www.jdpower.com./Boats/ratings/ski-wakeboarding-boat-ratings
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--cresko--
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PostPosted: Feb 14, 2009 4:58 pm    Post subject: Reply with quote

we all know those ratings are BS. The company has to pay for their product to be rated, and guess what, the company who pays more gets a better rating. Its always been like that. Smile
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Suprahunter
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PostPosted: Feb 14, 2009 6:32 pm    Post subject: Reply with quote

--cresko-- wrote:
we all know those ratings are BS. The company has to pay for their product to be rated, and guess what, the company who pays more gets a better rating. Its always been like that. Smile


If that is true why doesn't the company with the deepest pockets win
every year? After checking out the Nautique Products I have to agree
with JD Powers awarding CC again.
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Blindside_137
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PostPosted: Feb 14, 2009 6:49 pm    Post subject: Reply with quote

Quote:
For a seventh consecutive reporting year, Nautique (manufactured by Correct Craft) ranks highest in the ski/wakeboard segment, performing particularly well in instrument panel, water sports, and ride and handling. Mastercraft ranks second.

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E.J.
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PostPosted: Feb 15, 2009 8:59 am    Post subject: Reply with quote

--cresko-- wrote:
we all know those ratings are BS. The company has to pay for their product to be rated, and guess what, the company who pays more gets a better rating. Its always been like that. Smile


What? Better do a little research before you post something like that...Rolling Eyes
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Wakeboarder3780
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PostPosted: Feb 15, 2009 1:54 pm    Post subject: Reply with quote

Interesting.. Would like to see an in depth write up of what docked certain companies in the specific areas. Colored dots don't mean much to me Wink I found it very interesting that Malibu's engine came in lower. I feel like my sunsetter runs like a tank and I find it extremely reiable, that sucker always starts up.
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E.J.
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PostPosted: Feb 15, 2009 7:53 pm    Post subject: Reply with quote

Wakeboarder3780 wrote:
Interesting.. Would like to see an in depth write up of what docked certain companies in the specific areas.


JD Power sends out surveys to owners to fill out about their boats. Not all owners get them, not sure the percentage of owners that do. They answer questions about the boat and return the survey, presto.....JD Power Survey. So what I am saying, JD Power does not rate the boats, owners do. It is a self report....

"How does J.D. Power and Associates conduct its research?

J.D. Power and Associates surveys consumers and business customers by mail, telephone, and e-mail. The firm goes to great lengths to make sure that these respondents are chosen at random and that they actually have experience with the product or company they are rating. For example, ratings for the Lexus IS come from people who actually own one. As a result, J.D. Power and Associates ratings are based entirely on consumer opinions and perceptions.
"



Who knows, maybe Correct Craft owners just have the most clouded ownership glasses.....but this survey is what it is.....a self report about a product that owners have, nothing more.....nothing less.



In the end, if you win....of course you pay to advertise that, just as Malibu did last year(I believe they were a co-winner?)..... If you don't win, why would you pay to advertise that you were second....or third....or 4th....bla..bla..bla....

How can J.D. Power and Associates information be unbiased when manufacturers pay for the studies?

J.D. Power and Associates syndicated studies generally are not funded by the companies that are measured. The firm’s syndicated studies are funded and owned by the firm and based on the aggregated responses of consumer perceptions of product quality and customer satisfaction —not the opinions of J.D. Power and Associates. After the study results are published, manufacturers, retailers, suppliers, and other industry participants can choose whether or not to purchase the study. Ownership of study data is key to the firm's independence and unbiased position. This third-party perspective enables J.D. Power and Associates to provide clients and consumers with credible and clear feedback. Although J.D. Power and Associates does conduct custom research for many clients to help drive quality and customer satisfaction improvement, results of this type of proprietary research are owned by the clients that commission the research and the results are not made available to the public.




FAQ from JD Power
http://www.jdpower.com/faqs
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BSBell
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PostPosted: Feb 16, 2009 6:27 am    Post subject: Reply with quote

Mastercraft and Nautique tied last year, not Malibu. I believe...

I like the sore loser comments Wink Mr. Green
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Blindside_137
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PostPosted: Feb 16, 2009 8:38 am    Post subject: Reply with quote

I just find it really strange that malibu has 2 stars or whatever in about every category.. But what people think about they're boats doesn't bother me, I just know that we love ours! Mr. Green
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fish6942
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PostPosted: Feb 16, 2009 8:45 am    Post subject: Reply with quote

BSBell - Regarding this boat that you appear to be taking credit for, is it something that YOU paid for??
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sandm
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PostPosted: Feb 16, 2009 9:35 am    Post subject: Reply with quote

nautique may be taking the extra step and contacting people ahead and trying to solve any issues or ensure that they are rating the boats the way they want. I used to get calls every time my mitsubishi evo was in the shop for an oil change. they would call me and let me know that there was a survey on the way and wanted the opportunity to correct any issues prior, and to ensure that I scored them as "very satisfied", not just satisfied if the service was good. the other dealers may not be going to this length as they may not see value in the report. I can't say that I ever looked at jdpowers for any of my major purchases..

interesting though how different boat manuf. score in the category of engines when most are indmar or pcm..
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hco
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PostPosted: Feb 16, 2009 10:28 am    Post subject: Reply with quote

bsbell is just the biggest fanboy on here, that's all. It is well known that every chance he gets he loves to brag about 'his' nautique, and how much better it is. And if something shows up to prove that he is right because one survey said his boat is better than others? You better believe that it's coming on here and being posted by him. This guy lives off of boasting about CC, and probably gets a chubby when he reads stuff like this.
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BSBell
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PostPosted: Feb 16, 2009 10:48 am    Post subject: Reply with quote

hco wrote:
bsbell is just the biggest fanboy on here, that's all. It is well known that every chance he gets he loves to brag about 'his' nautique, and how much better it is. And if something shows up to prove that he is right because one survey said his boat is better than others? You better believe that it's coming on here and being posted by him. This guy lives off of boasting about CC, and probably gets a chubby when he reads stuff like this.

I love nautique even though I have spent more time at the lake in a mastercraft and my first years of learning to ski were behind an old supra. Sure I am a nautique fan boy, because it is what I have and like, don't mean I don't like other boats though...

Shocked
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--cresko--
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PostPosted: Feb 16, 2009 9:32 pm    Post subject: Reply with quote

What Im trying to say is there is a lot more funding taking place than just the surveys. It also could be the fact that companies (Malibu, Correct Craft, Mastercraft ect.) are funding JD power. All the results could come in, and lets say companies like Mastercraft and Correct Craft open their pockets and pay money to have JD Power filter through their surveys and disregard alot of the negative ones. JD power is a company based upon supplying results that could be very crucial to a companies success. I'd be really shocked if JD power was a clean company who don't take little tips once in a while. Confused
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DRAGON88
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PostPosted: Feb 16, 2009 10:20 pm    Post subject: Reply with quote

--cresko--, that's a pretty skeptical and completely unfounded statement to be making. I'm going to go out on a limb here and guess that considering the broad range of products JD Powers surveys I would guess that MC/CC/Bu are SMALL potatoes to them.

I think that the JD Powers actually has some legitimacy to it, Malibu's touted "Powerboat of the Year" I look at as being far far more shady.

CC still builds a great product, and from my experience have some AWESOME dealerships. It does not surprise me that they consistently do so well.

Manufacturers DO have to pay JD Powers to use their award in any sort of advertising though. I can't remember if I ever filled one out for the VLX, but I remember doing the one for the SAN. Maybe that's CC's secret. Laughing

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leviwynnyk
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PostPosted: Feb 16, 2009 10:58 pm    Post subject: Reply with quote

Interesting, Tige got a score of 2 stars for their engine, Nautiques got 5 stars. Don't they both us PCM? And Moomba, Supra, Mastercraft and Malibu all use Indmar engines, yet their scores range from 2 to 4.

That right there tells me something.

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Suprahunter
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PostPosted: Feb 17, 2009 5:49 am    Post subject: Reply with quote

leviwynnyk wrote:
Interesting, Tige got a score of 2 stars for their engine, Nautiques got 5 stars. Don't they both us PCM? And Moomba, Supra, Mastercraft and Malibu all use Indmar engines, yet their scores range from 2 to 4.

That right there tells me something.


Keep in mind this is a customer satisfaction survey by owners of 2-3 year boats. This brings the dealers service into the mix a new PCM engine would most likely score the same but after a couple years the dealer has to shine.
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Rhawn
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PostPosted: Feb 17, 2009 5:55 am    Post subject: Reply with quote

BSBell wrote:
Mastercraft and Nautique tied last year, not Malibu. I believe...

I like the sore loser comments Wink Mr. Green


And your parent's Nautique makes you the big winner!
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