Computer Speaker Help

ohsix · Posted: Aug 12, 2008 11:13 am Post subject: Computer Speaker Help

I just got a new Dell computer and the speakers that came with it won't work. The computer is a Dell XPS 630 and the speakers are Bose Companion 2 Series 2. The speakers did not come with a driver CD or any kind of CD. Everything is plugged in correctly. The speakers make a little bit of a feedback noise when I plug them into the computer, but I can not get them to play sound. The computer is not muted. Everytime I plug the speakers in a Realtek Sound Manager window opens and asks me what I plugged in and I select desktop side speaker.

I've tried Dell chat support but they say chat support is not available for this model yet.

Any help is appreciated.

PimpinD2 · Posted: Aug 12, 2008 11:16 am Post subject:

First, make sure your sound card is properly installed...

Go to:
Control Panel > System > Device Manager ...

do you see any yellow ! points? or anything that is expanded?

Also if you have a higher end sound card, make sure u try all the ports while u have music playing, sometimes the surround config gets a lil confusing...

ohsix · Posted: Aug 12, 2008 11:24 am Post subject:

Tried the device manager. No yellow ! points and nothing expanded. I tried plugging the speakers into every port. still no sound.

I don't think it's a higher end sound card, just the one that came on the computer.

PimpinD2 · Posted: Aug 12, 2008 11:26 am Post subject:

do you have an ipod? try playing the ipod from the speakers see if the speakers work

ohsix · Posted: Aug 12, 2008 11:36 am Post subject:

I found my ipod, but I can't find a charger for it.

ohsix · Posted: Aug 12, 2008 11:40 am Post subject:

I plugged the computer speakers into the headphone jack in the front of the computer and they work. They just don't work when plugged into the back.

ohsix · Posted: Aug 12, 2008 11:41 am Post subject:

Okay, I plugged them into the back of the computer and selected "headphones" when it asked what I plugged in and now they work.