Help With Wireless

J-Ro · Posted: Jun 17, 2008 12:48 pm Post subject: Help With Wireless

I have been using my HP notebook's wireless connection for over a year now without an issue. So last Friday I got home and noticed it was restarted due to a MS patch being downloaded. Now my wireless will not work at all. I can't get the Wireless Assistant to even start. I have checked the radio switch, repaired the 2 network connections, re-installed wireless assistant, etc. It definitely is not my router as my wife can use it from her laptop. The only two weird things are the MS patch happening and when I try and troubleshoot the LAN I get a "Can't repair TCP connection" (Or something to that effect, I can't remember the exact wording). I tried ipconfig and get a "Media Disconnected" message. Do any WB gurus have any ideas? Thanks

J

Wakebrad · Ladies Man Joined: 11 Dec 2003 Posts: 12257 City: Dallas

Try to do a system restore to before the update to see if that fixes it. I had a friend who this happened to ( on a wired network) and the patch would kill his TCP connection every time. Turn off auto-updating and find out what batch it wants to install and google tcp problems to see if there are any solutions.

J-Ro · Posted: Jun 17, 2008 1:26 pm Post subject:

Wakebrad, Thanks. I restored it back but it didn't work. Maybe I will try and go farther back on the restore schedule since maybe it didn't do a backup before the patch but instead considers the patch a backup point. I will check out the patch number and google it though. Thanks for the help. Any other ideas on how to fix the TCP problem?

Wakebrad · Ladies Man Joined: 11 Dec 2003 Posts: 12257 City: Dallas

When I can't get a basic service like that to work I usually uninstall the driver for the NIC and re-install.

chavez · RIP MHL 04/25/1958 - 01/11/2006

I'd go in to the device manager, and delete the device completely, then restart and let it re-discover the device.

That should give you a fresh starting point.

Is the "wireless assistant" you are referring to a third party program from HP?

J-Ro · Posted: Jun 17, 2008 1:54 pm Post subject:

chavez, Yeah. It normally works really well but now it won't even start. Do I delete the LAN device or the 1384 network device or both?

chavez · RIP MHL 04/25/1958 - 01/11/2006

J-Ro, LAN. Before you do that, do you have the driver discs that came with the computer just in case?

If yes, then find the wireless network card, and delete/uninstall it.

JoeyJojo · Posted: Jun 17, 2008 3:47 pm Post subject:

if it was the kb950126 patch uninstall it. it slowed my chicks pc way down to a crawl almost. unistalling it made it better.