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Vest Malfunction

 
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markymarc
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Joined: 22 Jun 2004
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City: Apopka(Orlando)

PostPosted: Apr 10, 2005 2:23 pm    Post subject: Vest Malfunction Reply with quote

So I was out wakeboarding today and getting ready for my second set I go to put my vest on (Oneil Vapor) reach for the zipper, pull it down and the zipper stays in my hand leaving my vest unzipped and me standing on the dock with my zipper in hand going WTF just happened?! Confused Tried to rezip it on but with no success, so I said F it and straped my board and jumped in....
But ya has anyone have that happen??? If so how can I fix it? Does oneil cover that under a warranty or something?
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Sinkoumn
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Joined: 26 Jun 2003
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City: Side Lake, MN - Long Beach, CA

PostPosted: Apr 10, 2005 2:29 pm    Post subject: Reply with quote

I'm pretty sure the cover the zipper, how long have you had the vest? Do you like it? I'm looking to trade in my A-10 to get the new vapor.
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Sinkoumn
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City: Side Lake, MN - Long Beach, CA

PostPosted: Apr 10, 2005 2:33 pm    Post subject: Reply with quote

From their website:

USCG- Approved Vests:
Limited lifetime warranty on workmanship and 1 year (from date of original purchase) warranty on materials

The following will not be Covered Under Warranty:
- Alterations
- Fading from sunlight
- Products classified as seconds
- Materials over 1 year from date of original purchase
- Warranty request without original receipt
- Repairs or alterations done by anyone other than O'Neill or an O'Neill authorized repair facility

For Warranty Repairs:
Product is to be shipped CLEAN and DRY. Suits can be sent through your local retailer or postage paid directly to O'Neill. Please include the name and a daytime phone number with area code, return address (be sure to include postal code) product description, and requested action and a copy of the purchase receipt. Send the suit with this information to (UPS is our suggested shipper):

O'Neill Warranty Department
1022 Bay Marina Drive, Suite 140B
National City, Ca 91950

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pooser
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Joined: 13 Jan 2003
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PostPosted: Apr 10, 2005 5:50 pm    Post subject: Reply with quote

markymarc, you can probably get it repaired for pretty cheap. i broke the zipper on my wet suit a while back and gave it too a local shoe repair man and he repaired it. it was better than new.
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Grace B.
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Joined: 12 Jan 2003
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City: OR/WA

PostPosted: Apr 10, 2005 6:03 pm    Post subject: Reply with quote

Just send it to the Oneill warranty department. The padding was moving around in my Vapor and I sent it in and they sent me a brand new 05 one. They are pretty good about that.
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markymarc
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Joined: 22 Jun 2004
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PostPosted: Apr 10, 2005 6:08 pm    Post subject: Reply with quote

Sinkoumn, love my vapor. my friend has the new ones with glideskin and it just as sweet! I love the way they look and feel. As far as floatation you get what you'd expect from a non-USCG vest. But I think it floats me just fine. They do tend to ride up in the water but what vest doesn't, and one more thing some people say the get stretch out with time and ive had mine for a lil less than a year and i have notice some strech from the first day but nothing to make the vest not fit right. I would just recommend to not let anyone that is bigger that you wear it and you'll be fine.....

Anyways ima try to find my receipt and send it back and if i dont ill just take it to a tailor or something I guess. Im hoping if I send it back they'll be to lazy to fix it and just throw a new one my way... Wink
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