What grade quality is this HL?

P hat in Cincy · Posted: Aug 25, 2004 6:19 pm Post subject: What grade quality is this HL?

Hey all...just received this brand new HL 130 Premier board. Would you say this is 1st, 2nd, 3rd rate quality?
BTW...this isn't a rant. Just wanting information.

savage3221 · Posted: Aug 25, 2004 6:42 pm Post subject:

what is that? is that like left from a rusty chain or something? or did you recieve it that way? if it is just a blem of the graphic then it will not affect the ride.

markymarc · Posted: Aug 25, 2004 7:06 pm Post subject:

I guess the line you could deal with but WTF is up the staples..... Id be pissed! Call them and tell them its unexecptalble! Hope they make it right for you.

P hat in Cincy · Posted: Aug 25, 2004 7:11 pm Post subject:

Brand new board. The lines are in the printing...not a rust residue.
The staples are under the surface of the board, so they would not affect the performance of the board. I guess they are used to hold the graphics sheet in place until the final molding is done???
Needless to say, we were not expecting these "blems".
We'll see what the shop has to say tomorrow.

ben · Outlaw Joined: 15 Jan 2003 Posts: 168 City: Pasco

my byerly has those "rusty" lines, you cant even see them.

Josh R · Posted: Aug 26, 2004 12:58 am Post subject:

That sucks man... I'm sick of seeing Hyperlites filled with staples. It's just total crap quality.

markymarc · Posted: Aug 26, 2004 2:20 am Post subject:

Regardless if the staples affect the ridebility of the board, if I had a staple in a brand new board I paid 4-500 dollars for it I would return it and demand a board with no staples and no graphic problems like the "rusty chain"...

joedirt00 · Posted: Aug 26, 2004 2:40 am Post subject:

Who did you purchase the board from? Just so if anyone else is purchasing blems they know what to expect from these guys. I know some places that sell blems wouldn't even sell something with staples like that as a blem.

jwat142 · Wakeboarder.Commie Joined: 14 Jan 2003 Posts: 1009

I had an '04 Hyperlite Premier 141 and mine also had staples in the bottom of it. It must be a common thing on the Hyperlite boards.

kerriokie · Outlaw Joined: 18 Jul 2003 Posts: 231 City: Cincinnati

We ordered the board from glass and powder. It was not advertised as a blem, so when we opend the box, we were surprised to say the least. We'll see what G&P has to say. What sux tho is I think that was their last 130 Premier. Confused

chavez · RIP MHL 04/25/1958 - 01/11/2006

And the hits keep on coming for G&P... Neutral

kerriokie, was this part of the 50% off sale? Just wondering....

Swass · Guest

Staples???? WTF????

Why????

Wakebrad · Ladies Man Joined: 11 Dec 2003 Posts: 12257 City: Dallas

that's rediculous. For HL to actually produce a board with VISIBLE STAPLES. Those boards should never leave the factory. That's just poor.

I'd ship that thing back and send HL a letter complaining about the quality. I guess that's what you get when you outsource...

randomconcept · Newbie Joined: 27 Oct 2003 Posts: 42 City: Marietta

ok i have never even heard of there being staples in a board...that's like if you were makin your own board. thats a lack of quality that should not be accepted by anyone. How do the staples even get in the boards? are they used in all boards and most are just taken out and its a fluke? I don't understand how there are staples.

Swass · Guest

I thought G & P only sold blems?

Even so, a freakin' staple goes beyond "blemish."

chavez · RIP MHL 04/25/1958 - 01/11/2006

wakedude83 · Posted: Aug 26, 2004 7:42 am Post subject:

Forget complaining to HL, just get a Liquid Force and be done with it.

K-dub · Ladies Man Joined: 12 Jan 2003 Posts: 14760

FYI....All HL boards have staples in the construction process. You are'nt suposed to see them like that though.

chavez · RIP MHL 04/25/1958 - 01/11/2006

wakedude83, I agree partially (I would add CWB, DuP, and a few others), but I think it's a little late for that.

ORANGE GLOW · Soul Rider Joined: 04 Feb 2003 Posts: 333

wakedude83, your TOTALLY right, my brother has had to have TWO tfd boards replaced because of delamination and I am sending my SECOND pair of parks bindings back due to foam seperation in the foot bed. I used to be a big supporter of HL because of quality and design, personally I think that the 05 line SUCKS and I dont even want to think about their quality for this new year. Im done with them and am buying the 05 SPHYNX w/ the 138 SUBSTANCE. Nuf said!

J-Ro · Posted: Aug 26, 2004 8:28 am Post subject:

Have you guys been to the factory lately? Its not like they have real high paid people making those $400 bindings and boards. I wouldn't let one of them make my mochas let alone a pair of bindings that cost that much!

kerriokie · Outlaw Joined: 18 Jul 2003 Posts: 231 City: Cincinnati

chavez,

Yes it was apart of the 50% off sale. I wasn't aware that G&P only sold blems. If so, that's fine, just a little heads up from G&P would have been nice.

jwat142 · Wakeboarder.Commie Joined: 14 Jan 2003 Posts: 1009

No, G&P does not only sell blems. You should have received a brand new board.

Thomas P. · Addict Joined: 16 Feb 2003 Posts: 717

my board has staples in it. it doesnt ride any different. who cares?

wakedude83 · Posted: Aug 26, 2004 12:49 pm Post subject:

Hey wait! Maybe you are paying $100 more for your Hyperheavy because you CAN see the staples!!! That's gotta be it!

gobigscott · Newbie Joined: 19 Mar 2004 Posts: 34 City: Richmond

Hey guys - Scott from Glass & Powder here....

There are staples under the bottom sheet of ALL Hyperlite boards, and it is visible in about half of them, specifically the Byerly boards! There are also staples on the topsheet. There are also EXTRA staples on Byerly boards on the molded fins. I personally think it's pretty cool to see how the fiberglass is wrapped over the edges and stapled. It's a FEATURE for Hyperlite. Most companies wrap fiberglass to the edges on the topsheet and then do the same on the bottom sheet, thus creating a seam on the edge of the board - a WEAK spot that sometimes creates a de-laminate if the board is dropped on the edge. Hyperlite fixed this by wrapping fiberglass around the edges. In other words they wrap the topsheet of fiberglass OVER the edge of the board and staple it. Then they wrap the bottom of the board with fiberglass and overlap the top and staple it. This creates that state-of-the-art bomb-proof edge on Hyperlite boards. It also makes them heavier, but that's the price you pay for sturdy, impact-resistant boards. This is true in all pro-level Hyperlite boards.

Unlike other shops, we have NEVER bought seconds and sold them as firsts. All boards are first quality. No exceptions.

Sorry for the confusion. If you would like to discuss this further, feel free to call us tollfree: 877-We-Go-Big. All of us ride.

Peace to all that go big,

Scott

K-dub · Ladies Man Joined: 12 Jan 2003 Posts: 14760

"state of the art- bomb proof edge"...

Laughing

That was rich!

I'll have to remember that one.

gobigscott · Newbie Joined: 19 Mar 2004 Posts: 34 City: Richmond

Sorry, just read the post further up. Why would anybody think that G&P ONLY sold blems?? We have never sold blems, unless it was used as a demo, then discounted. The fact of the matter is that the sale was 50% off - you can't even buy a BLEM at 50% off ANYWHERE. Blems are normally 25% off at most companies, even at the end of the season. What we have here is the biggest discount you will ever get on current equipment, from an authorized dealer. Period.

I'm sorry about all the confusion, but we are honestly just saying "thank you" to our customers by offering a great deal to move some inventory at the end of the season. We're making room for snowboards and 2005 wakeboard gear that's coming in. That's it. No plot to cheat anyone or sell blems. Just a good deal, that's all. Glass & Powder has built it's reputation on good business practices and honest customer service from RIDERS, not telemarketers or people trying to capitalize on the sport. OK, that's all. Sorry for the rant...

Scott

Swass · Guest

Wakebrad · Ladies Man Joined: 11 Dec 2003 Posts: 12257 City: Dallas

damn scott, lay the smack down.

I didn't know HL had visible staples in 1/2 of their boards. I don't think I'll buy an HL for a while. My light as a feather substance and ultras are holding up fine.

chavez · RIP MHL 04/25/1958 - 01/11/2006

gobigscott, did it occur to you that you are losing nearly $50 (probably more after shipping and such) on the 2005 Transcend? Not only are you selling below cost, and from what I understand far below MAP for that matter.

It's great you can say "thank you" but when you step on the toes of everyone else who is selling (online or in a local boardshop) it ain't so great.

You guys seem to have a loyal following and I wish you well - please take what I am saying here as suggestions/constructive criticism only and not as a insult.

That is my $0.02 and it SHOULD NOT BE DELETED.

gobigscott · Newbie Joined: 19 Mar 2004 Posts: 34 City: Richmond

It's part of the reason Hyperlite offers a lifetime warranty. You don't have to take my word for it, this is quoted from the Hyperlite website:

<start quote>
LAYERED GLASS - AN EXCLUSIVE FIBERGLASS AVAILABLE IN THREE DIFFERENT WEIGHTS. HYPERLITE'S NEW BIAXIAL GLASS ISN'T WOVEN WHICH COULD AFFECT ITS STRUCTURAL INTEGRITY PROPERTIES OVER TIME. THIS STYLE OF GLASS IS ONE OF THE MANY REASONS WHY WE OFFER A LIMITED LIFETIME WARRANTY ON EVERY BOARD. EVERY DECK HAS A DISTINCT LAY-UP, DEPENDING ON TOTAL SURFACE AREA AND PERFORMANCE CHARACTERISTICS.

MONOCOQUE CONSTRUCTION - EVERY BOARD USES THIS TYPE OF CONSTRUCTION PRODUCING A TORTIONALLY STRONGER RIDE. THE BOTTOM LAYER OF FIBERGLASS WRAPS OVER THE BOARD AND BONDS WITH THE TOP LAYER. THIS CREATES A MORE DURABLE BOARD ON SIDE IMPACTS AND REDUCES THE RISK OF DELAMINATION.
<end quote>

When they say "bonds with the top layer", they should say "stapled to the top layer" - because that's the way they're "bonded". By the way, I never said that I consider it to be the "best" way to build a board, just stating facts...

Sorry if I sounded agro earlier - just trying to clear things up.

Cheers,

Scott

Wakebrad · Ladies Man Joined: 11 Dec 2003 Posts: 12257 City: Dallas

If they stay in business and sell boards for far less than competitors then I don't see why they shouldn't. It's better for the consumer.

gobigscott · Newbie Joined: 19 Mar 2004 Posts: 34 City: Richmond

Chavez, I hope you realize that I never advertised my sale here. Nor do I have any Transcends left - they will be marked as Sold Out by the end of the day. In fact, we shouldn't have included it in the sale. It was my mistake not to exclude it to my webmaster.

My intention is never to "step on toes", far from it. My apologies if you've ever misunderstood a comment that I made (I can't remember ever conversing with you to step on your toes, but it's possible).

Every boardshop moves inventory at the end of the season, including yours I'm sure. We honor retail prices or MAP during season each year, until August 15th, when everybody goes off-price.

Again, I apologize if I've ever said anything out of line to you.

All the best!

chavez · RIP MHL 04/25/1958 - 01/11/2006

gobigscott, from what I understand, you are originally from this area. You know as well as I that a good portion of the nation is still well into summer months. I understand that MAP ends at a certain point, but, you have to ask yourself, how does anyone compete when I sell below cost?

You were most likely in their shoes once, just think back.

All I ask is that you continue your excellent service and support, but please think of the rest of the industry before you advertise (yes your website in and of itself is an advertisement) prices on current gear in which you will take a loss. Do it like CircuitCity.com - when they have a price so low they cannot advertise it, they just say click here for price, you enter some info, and then it shows you the price just before you are about to buy it.

PS: I am not a shop owner nor am I affiliated with one, but I do understand what it takes to run a small business and also understand what an unfair advantage like loss-leaders will do to other businesses, especially the smallest ones who are struggling to make it.