Ripped an insert out of my Recoil

LaynDoor · Outlaw Joined: 26 Feb 2010 Posts: 152 City: Meriden CT

What a strange day... Probably the worst day Ive had on the water since I tore my ACL 5 years ago...

History -Two weekends ago I had my best set ever. Had tons of energy, everything was just happening for me, felt effortless... Hoping to build on that, I went out last weekend and threw down the worst set I had ridden in 3 years. I was forcing everything and falling on the simplest of moves... So I POURED over the video of my crappy riding during the week... Found tons of little mistakes creeping into my riding... cutting too hard too early, letting the handle get away from my waist, not looking where I want to go... I was so stoked to get out there and get back to basics and eliminate my bad habits.

Before we even left the dock this morning I decided to widen my stance a little bit... moved my bindings out one hole... Not a boat on the lake and the wind hadnt picked up yet... I had the whole lake to myself and I was the only rider on the boat... stoke meter at an all time high...

My first set was feeling awesome... New stance felt good on the knees, no pressure, just focusing on the little things and having a blast... Then this happend... Caught my edge... Ended my day right there... 10 minutes into my day, first fall...

Already submitted a claim to Slingshot... not sure if they will do anything for me... Its an 09 that I bought in the beginning of 2010 and the board has been awesome for me... not real happy that this insert pulled out on the first fall it has ever seen though (as i said, I changed my stance just before this happened)... and i certainly dont have another $400 to shell out to finish up my season.

Ugh... feel sick... Sorry for the long post

LaynDoor · Outlaw Joined: 26 Feb 2010 Posts: 152 City: Meriden CT

And oah yea, cut my line in half with the prop today too... The rider never pulls in the line after his set on my boat, but my normal crew bailed this week and I had to recruit back-ups... they had no idea, and I was so distracted with the board I didnt even think of it... Put the boat in gear and POP... coulda been worse I guess, boat is fine and I was able to get the handle off the bottom... just not my day.

slidin_out · Soul Rider Joined: 05 Mar 2010 Posts: 353 City: Pearl

Had one of those days in February. First time out, first pull, went about 50 yards and the boat ran over a stump for $7000 repair bill. Consider yourself lucky and not so bad off.

TheHebrewHammer · Addict Joined: 03 Dec 2010 Posts: 526

Shitttt dude, I just bought a 2010 Recoil and I'm super scared that this will happen to me because I'm not using SS boots Neutral

. What boots were you using?

LaynDoor · Outlaw Joined: 26 Feb 2010 Posts: 152 City: Meriden CT

LaynDoor · Outlaw Joined: 26 Feb 2010 Posts: 152 City: Meriden CT

TheHebrewHammer · Addict Joined: 03 Dec 2010 Posts: 526

LaynDoor · Outlaw Joined: 26 Feb 2010 Posts: 152 City: Meriden CT

TheHebrewHammer, on slingshot helping me out - fingers crossed... all of them.

LaynDoor · Outlaw Joined: 26 Feb 2010 Posts: 152 City: Meriden CT

So im hoping to replace this thing with a 2011 Recoil... anybody ridden one? Thoughts?

Havent heard back from Slingshot yet... thinking I should give them a ring this afternoon

Wakeboarder3780 · Posted: Sep 20, 2011 10:32 am Post subject:

Call the slingshot rider hotline, I believe the extension is extension 1 for support. You will likely end up with a voicemail for brian at warranty and support. I just called in about a replacement fin so it's fresh on my mind. At first I was mad I got voicemail but they got back to me same day and shipped me out a set of fins straight away.

When you're talking to him be clear that the board hasn't seen much use and that you actually bought it in 2010 and also be clear that it was the first bad fall you really had on it. As far as the insert ripping out, that usually only happens when the bindings are a bit loose so when you bail the binding has time to accelerate and torque the screw off in a certain direction other than straight up (make sense?). The fact that you JUST moved your bindings around makes me think this is DEFINITELY what happened. (not trying to blame you just trying to inform you).

Every time you make binding adjustments make sure you wrench them down as tight as you can get them, go out take a few simple cuts maybe a couple small jumps then stop, take the board off and re-tighten the bindings.

Hammer, as for your questions about bindings, fear not. I rode the 2010 response and reflex with liquid force bindings and had no problems ever. You just need to secure the bindings down nice and tight like previously described and you'll be fine. The second tightening is key. Get your bindings locked down and always check once a week or so to make sure they're locked in. Every set before i ride I put the board on the sunpad, put my knee on it, and grab each binding with two hands and try to wrench it left and right. If it stays put you're good, if it moves or you hear any sound, time to tighten.

Layn, keep us posted on what they do for you. I'd be very surprised if they didn't replace that board with a newer model for you.

Aubs · Motorboat Queen Joined: 12 Jan 2003 Posts: 9167

I tore my boot out of my Blindside board like 8 years ago! I haven't heard of it really happening recently... intense!

TheHebrewHammer · Addict Joined: 03 Dec 2010 Posts: 526

LaynDoor · Outlaw Joined: 26 Feb 2010 Posts: 152 City: Meriden CT

Wakeboarder3780, Ive got the ronix toggle hardware... they were on as tight as humanly possible... and checking my hardware is part of my routine every time i am in the water waiting for the handle to come around... so I am sure they were snug when I started my set... I did about 5 HS and 5 TS W2W jumps before this happened... I saw the fall coming and let go of the handle... pretty routine fall... But who knows, maybe it was just this boards time.

With that said, took your advise and called the rider hotline... It took Brian literally 10 minutes to call me back... I was pretty impressed.

He gave me a complete rundown on the new gear and hooked me up with a 2012 Recoil for a killer price... I really wasnt looking for a handout, just some help with getting a new board... Brian and Slingshot delivered big time... So stoked

The best part of the entire experience was that when I was talking to Brian i never felt like i was on the defensive or had to prove myself... Trusting what your customers are telling you... pretty refreshing! Im a Mechanical Engineer and Operations Manager for a major defense contractor so if i know anything about customers its that they tend to be less than truthful... I was honest and straight forward with him, and he took care of me... cant ask for more than that

So the good news is that my new Recoil will be here early next week... bad news is that I will have to do what I swore I would never do again, I gotta ride my buddies Liquid Force this weekend... At least its a Lyman.

Stay tuned for my review of the new deck... Thanks again Slingshot... I'm completely satisfied with how this worked out. Mr. Green

TheHebrewHammer · Addict Joined: 03 Dec 2010 Posts: 526

Wow, as a new Slingshot rider, that story makes me feel all warm and fuzzy inside Very Happy

.

TheHebrewHammer · Addict Joined: 03 Dec 2010 Posts: 526

Alright, I've heard all this great stuff about Slingshot customer service, and now it's time for me to put them to the test. On just my third day of cable shredding with the 2010 Recoil, I butt-checked a rail hit on a wooden rooftop rail and scraped the sidewall and a bit of the topsheet.

The topsheet half-way delaminated. It's all rough and nasty. I cut my finger on it. It doesn't seem to be taking on water yet, but it seems only a matter of time before it floods and the internal structure is compromised.

I know that sliders are rough on boards, but it was the first time I even touched the sidewall on anything solid, and I was going extremely slow. The rail was nice and wet. It wasn't much of an impact and it shouldn't have caused borderline-catastrophic damage, especially on a board built to hold up to park riding. This is totally unacceptable in my humble opinion. My buddy's Watson Hybrid takes hits like this all the time and barely even scratches.

Looking at the way the board is laminated, which I didn't do when I bought it, I can see why it's so fragile. The layup doesn't seem to be overlapped from the top to the bottom or vice versa. It looks like it's essentially three or more totally separate layers pressed together with no overlap. I guess this is the price to be paid for lightness and thinness. Correct me if I'm wrong. I don't know much about board construction.

Needless to say, I'm very disappointed, but I'm not ready to give up on Slingshot just yet. I'm not sure what they'll be willing to do for me, as the warranty is voided by sliders. I know I don't want another one of these Recoils. It's a super fun board and I love riding it, but I'm sure this kind of thing would keep happening, or even worse. The hit the board took is really nothing unusual. Maybe they'll be willing to hook me up with a newer model, and maybe the newer models are tough enough to stand up to this kind of relatively mild abuse.

My local shop is contacting the rep on my behalf to plead my case. I should find out my fate on Monday. Until then, I'm gonna keep riding the board. It held up just fine behind the boat today. Wish me luck!

TL;DR Partially delaminated my Recoil on a rail hit. Waiting to hear from Slingshot reps.

LaynDoor · Outlaw Joined: 26 Feb 2010 Posts: 152 City: Meriden CT

The 2012 side walls look bomb proof... My 2009, not so much.

TheHebrewHammer · Addict Joined: 03 Dec 2010 Posts: 526

It's not even the sidewall that's damaged. The sidewall is fine. It's just that the topsheet got torn away from the sidewall. That's the weak part. The topsheet.

Wakeboarder3780 · Posted: Sep 26, 2011 9:13 am Post subject:

You should post a pic, I'm also confused exactly what's going on. I just bought a recoil to try it and I'm excited Smile

Edit: I still think a pic would be best, but I think I understand what happened. Just curious how the topsheet ever even comes in contact with the rail unless you spill face first and drag toeside edge somehow. What did you do? lol

Wakeboarder3780 · Posted: Sep 26, 2011 12:15 pm Post subject:

GnarShredd · Posted: Sep 26, 2011 12:24 pm Post subject:

Wakeboarder3780 · Posted: Sep 26, 2011 2:50 pm Post subject:

The internet stores that take only credit card sales is what I'm talking about. Credit card sales are cleared in seconds. You put a lock on the resource being sold, attempt to charge the card, if it's successful, remove the inventory from your system, if not, release the lock on the inventory item.

I understand your example but it does *not* apply to online stores.

Wakeboarder3780 · Posted: Sep 26, 2011 2:51 pm Post subject:

Now I just found a link on another forum of a guy who ordered AFTER me and he said his order was fulfilled and got a tracking number. He paid via credit card, I paid via paypal. Me thinks slingshot chose his order over mine because paypal wouldn't take a cut. I'm going to freak on slingshot if they don't get me a board now, this is complete bullsh*t.

My confidence in the company side of slingshot is dwindling rapidly. I've invested a ton of money in their boards. I've owned 5 going on 6 if they fulfill this. Their gear might be awesome but if they pull shady crap like this I'm looking elsewhere. LF is releasing the shane as flex this year, just saying.

TheHebrewHammer · Addict Joined: 03 Dec 2010 Posts: 526

No word yet. I'll post a pic tomorrow if I have time.

diegowhite · Newbie Joined: 04 Feb 2006 Posts: 12 City: Dublin

I had same problem with Ronix ripping out the inserts on my reflex. now got response and RADs

GnarShredd · Posted: Sep 27, 2011 5:36 am Post subject:

Wakeboarder3780, Well if you're that offended, buy another board. Calm down, this is wakeboarding, no need to "freak on slingshot". If they weren't willing to refund your money then I'd say you have good reason to but it just looks like there's some bad luck on your order, does suck though, I've been there with other things from different sites.

LaynDoor · Outlaw Joined: 26 Feb 2010 Posts: 152 City: Meriden CT

Wakeboarder3780, Im guessing you ordered the 142? LF? Please no... I had to ride my buddies LF Lyman this weekend... hated every minute of it

FYI - Fedex says my new board will be at my house thursday... Trying to organize a crew to go riding friday... I'll let you know how I like it.

Wakeboarder3780 · Posted: Sep 28, 2011 12:11 pm Post subject:

Layn, yes the 142. Slingshot set me up with a 2012 at a reasonable price though so I won't rage on them super hard or anything. Actually it sounds like they already shipped it to me and I might get it in a few days? It's not even in the stores yet is it? Pretty sweet! Can't wait to give it a ride and see how I like it Smile

(Also layn, I didn't like the lyman either, but LOVED the shane. Of course the shane now feels heavy to me because I'm used to the nice lightweight flex boards but I ripped on that board in it's day Smile

)

TheHebrewHammer · Addict Joined: 03 Dec 2010 Posts: 526

UPDATE:

My shop guy said that he hasn't heard from Slingshot yet and that these warranty assessments tend to take forever. He said he'll give me store credit for the full price of the board. What a standup guy! This is why I love Watersports West (Largo, FL).

Although I'm really grateful for this kind of support from my shop, I really don't know what to do. Part of the reason I loved my Recoil was that it was super cheap. 2012 Slingshot stuff is coming in this week, but I really don't feel like spending an extra $200 on a brand new board when the old 2010 model was everything I wanted and more.

It hasn't flooded yet, so I could just keep riding it, but I think it's only a matter of time before this happens all over again. I would take another look at the O'brien Paradigm, which I was considering before I bought the Slingshot, but WW doesn't carry O'brien.

Any advice? What would you do in my situation?

TheHebrewHammer · Addict Joined: 03 Dec 2010 Posts: 526

I went to the cable today, and it just happened to be a Slingshot demo day! There was a rep there and I showed him my board. He said it was no big deal because the wood core of the board is resined and can't soak up any water. He said I could sand the rough area down and glue it shut, but I'll probably leave it alone because I'm not very handy with tools and I don't want to make it worse Laughing

.

kartman · Posted: Oct 02, 2011 5:03 pm Post subject:

if you dont want to fix it, let me know what you want for it. i can use another winch board.

TheHebrewHammer · Addict Joined: 03 Dec 2010 Posts: 526

GnarShredd · Posted: Oct 03, 2011 5:05 am Post subject:

TheHebrewHammer, Watersports West is AWESOME. They really hooked me up when I started kiting and gave me a great deal on gear to get me started.

Also, I was at the park Sunday when Slingshot showed up. Feel free to say "hey" next time! I'm the tall ginger kid riding a watson hybrid. One of my boots has neon yellow shoelaces and the other has bright blue.

TheHebrewHammer · Addict Joined: 03 Dec 2010 Posts: 526

Lol sweet! I don't remember who you were but I'll be sure to keep an eye out for ya cause I'm there all the time. I ride the 2010 Slingshot Recoil with Harley boots. I'm the short guy with long blonde hair and I'm usually rocking a goofy pink tye-dye t-shirt Very Happy

LaynDoor · Outlaw Joined: 26 Feb 2010 Posts: 152 City: Meriden CT

So I went riding on the 2012 Recoil yesterday... Very nice board... really similar to my 09 shape... felt a little more snappy off the wake but still has pleanty of flex for those soft landings... Love the fast track system, even though I had to run to the hardware store in order to make my Ronix toggle bolts work.

I'll see if I can get some pics up here later on.

TheHebrewHammer · Addict Joined: 03 Dec 2010 Posts: 526

I hated the fastrack I demoed yesterday. It was a cool idea, but it really didn't work in practice. The boots slid out to the ends of the tracks no matter how hard I tightened the special SS mounting screws.